"Washed out" images after uploading

Description

I am finding that when I upload images to Providence that the images are coming out quite "washed out" (as the best way to describe them). From what I've heard--one has to disable Imagick, ImageMagick and GraphicsMagik media plugins and this should solve the problem.

Please see attached image for "washed out" example.

I'm the librarian on the lead on this project but our web designer deals with all server-side issues and I wanted to relay this information to her.

Thanks for any answers that you can supply for this!!

Environment

None

Activity

Show:
User known
November 17, 2017, 8:59 PM

What image processing back-end are you running? Possibilities include GD, ImageMagick, IMagick (ImageMagick + the PHP Imagick extension), GraphicsMagick or GMagick (GraphicsMagick + the PHP GMagick extension).

The best/most reliable choice is GMagick.

Seth Smith
November 20, 2017, 10:00 AM

Checking on this--thanks!

Seth Smith
November 20, 2017, 10:12 AM

We turned off imagemagick and all the new images going through on this large-scale batch import that we are doing no longer look washed out. However--will this only effect the images currently being uploaded; do we need to go back and upload the images that are "washed out" again?

User known
November 20, 2017, 11:00 AM

You'll have to reprocess the media on the command line using caUtils, a command line program located in support/bin

Assuming you are running this from the "support" directory in your installation, the command would be:

bin/caUtils reprocess-media

Seth Smith
November 20, 2017, 11:29 AM

Gotcha--we'll give that a try. Thanks very much!

Assignee

User known

Reporter

Seth Smith

Labels

Components

Affects versions

Priority

Major
Configure